BRITISH TELECOM MASSIVE FAIL

31st July Place order, am advised I require a residential package because I want tv, phone and broadband. Sign up on promise of 20 mbs speed

 

Connection date given as 20th Sept, which is ridiculous. 

 

6th Sept, I call as i have heard nothing. BT have no evidence of my order.

 

6th Sept, a new order is placed, installation date given as 14th Sept.

 

12th Sept, I get a call saying high speed broadband cannot be supported at my exchange (THE ADDRESS IS A BUSINESS CENTRE. OTHER RESIDENTS IN THE SAME BUILDING HAVE HIGH SPEED BROADBAND FROM BT)

 

12TH Sept BT cancel my order and replace it with low speed order connection, and given installation/start date of 23rd september

 

23rd Sept NOTHING HAPPENS

 

25th Sept NOTHING HAPPENS

 

26th September I call to complain (I spend at least one hour attempting to get a response from BT). I am promised that an external contractor has had to carry out works at the exchange but my internet access will be established on 27th or 28th sept.

 

27th september NO INTERNET

28th September NO INTERNET

 

28th SEPTEMBER 

THE BUSINESS CENTRE MANAGER AT MY ADDRESS SHOWS ME THE HIGH SPEED FIBRE OPTIC BRITISH TELECOM BOX THREE FEET AWAY FROM MY PHONE LINE ON THE OTHER SIDE OF THE WALL IN THE SAME BUILDING. 

 

29th September I call again. I am on the phone. My toddler is hungry for breakfast but I am on the phone to BT. I miss my train because I am on the phone to BT.

 

Call centre guy promises to call me back.

 

I WAIT.......

 

I want high speed internet. It exists in the business centre i am a resident in. But bt has failed for an entire MONTH to give me even basic low speed access.

 

Please fix this @Btcare

Having read a couple of reviews by critics, although it is less than twenty minutes to midnight and I have many other things to do before I sleep, I feel moved to write something about the subject of the documentary I am watching.

The author is Terry Pratchett, diagnosed 3 years ago with Alzheimers, who will accompany the main contributor, Peter Smedley, on his final worldy trip to Dignitas in Switzerland.

Peter has motor neurone disease, and his condition has deteriorated recently to the point where he has decided to take the (probable) route of assisted suicide, although he claims (at the current point of watching, 11 minutes in) that he will reserve judgement until he is in Switzerland.

There is one unassailable point, which the producers make no attempt to cover up, and which we therefore assume, is a point relevant to their thesis, and that is that Peter and his lovely wife (no sarcasm meant) are posh. They are clearly wealthy.

I have watched a sequence of Peter struggle down the three steps outside of his lovely home, bent almost double. I have watched a sequence of Peter's zimmer frame, sitting forlornly in the hall. I can tell that Peter is (despite his physical ailment) a vibrant, intelligent man for whom the indignity of impairment is worse than the humiliation of perhaps, one day, having to have his bottom wiped. I say PETER! Please install a ramp? It doesn't have to be ugly. It doesn't have to shout "DISABLED PERSON LIVES HERE" if that is what worries you (and why should it?)…but why not do the thing which will help give you back the dignity you fear the loss of? Is it because you feel like you are giving in? Is that a failure? To accept a limitation in life?

I know where this documentary is going, because I have read the reviews, but there is one thing I cannot help but come back to again, and again, and again, and bless me, again, and forgive me, again and again and again for saying:

RAGE! RAGE! AGAINST THE DYING OF THE LIGHT.

And if you will not, or cannot rage - who will rage for you?

I ask because one of the most affecting newspaper features I have ever read, was on precisely this topic. 

You can read it here http://www.guardian.co.uk/lifeandstyle/2008/aug/23/euthanasia.cancer

I am not idiot enough to realise that it affected me deeply for two reasons *apart* from its sole content, namely that I had lost my father just a few months earlier to a sudden, accidental death, and secondly that the woman the article speaks about, bears a passing resemblance to my own mother.

Still, I have laid bear and made transparent my subjectivity and still, I rage.

I rage that Peter fears "indignity" so much that he cannot stoop to make his life easier by accepting his condition . I rage that this would not happen to someone less well off - because they cannot afford the £10,000 dignitas fee? Or because wealth makes you an island that lesser hands cannot touch? That the so called "dignity" of death is better than having someone wipe your bottom? I am the mother of a toddler. We have all had our arses wiped. If it was that bad, there would be a kiddiDignitas. There isn't. 

I rage that in Marc Weide's mothers life there seems to have been no cabal of women who came and implored her not to die - who told her that they would look after her, her sons, her husband. That the signature on the line of her death warrant came after two perfunctory visits from male medics, and after the second, her family had to reassure the medics that she stood by her initial plans to die when she could not find the words herself. I wonder if this matriarch would have chosen this route had she not been the sole female in a family of men. I do. I wonder.

What world have we come to that people fear incapacity so much they would rather die? When we trust our families so little to care and respect for us that we would rather snuff out the light of our lives. - For those who worry about "being a burden" I say YES, be a burden, and be not afraid of that. It is no more than you deserve and shoudl expect having been fathers, mothers, confidants, raised children, and given of your life. It is nothing to expect that in your elder years, if you become incapacitated, your family will help.

I never got the chance to wipe my Dad's bottom. I would so much rather do that than he be dead. If need be, one day, I will gladly wipe my Mums. After all, she wiped mine - its absolutely and completely the very least I could do.

Science - Men only? PART3

PART 3

 Carried on from PART 1 and PART 2

So, at the aptly named “when is science not science” (answer whenever commissioners want ratings) session at DocFest 2010 saw me getting increasingly irked by the lack of on screen female participation. At the end of the session I asked why there weren’t more females on screen presenting science and why there weren’t more programmes aimed at the 5-16 age group providing positive role models.

 

David Glover from Specialist Factual commissioning at Ch 4 asked Steve Jones to respond first. I am not sure what I expected him to say, but it certainly wasn't what he did say:

His response was to allude to experiments in behavioural cognition which show miniscule, (yet apparently genuine) gender difference between boys and girls of under 5 in terms of learning, language and (that old chestnut) spatial awareness.*

*I’d like to add here that I am poor at parallel parking, but this has bugger all to do with me being female and a lot to do with the fact I never practice it.

This, he suggested, was perhaps the reason why there were more men than women working in science. The nature of science, he explained (thankfully in nice, small words) was such that it was perhaps better suited to the male temperament.

As if in compensation, he suggested that if you looked at the nice squishy sciences, like medicine, places for ladies were up to – in fact exceeded 50%! Amazing!

At this point (perhaps noting my face) David Glover intervened and said he was stopping Steve in his tracks as he was getting “dangerously close to sounding like [you] think women belong in the kitchen!”

Of course this was said in jest, and of course, this tale is told through the filter of my own experience (as a female former scientist, now working in science TV). Perhaps Steve didn’t mean to suggest women, in general, weren’t up to the task of science. Perhaps he felt he was giving a genuinely interesting scientific insight in his response.

What I took away from it – and what I worried that other delegates would take away from it, was a highly respected scientific figurehead in the UK – a geneticist no less, essentially saying that men are better at women than science; that’s why there are fewer women doing it and that’s why its pointless to go out of your way to provide role models.  

Claiming a psychological experiment as a genetic link to reinforce a sexual sterotype is not only bad science, but a dangerous precedent.

The fact is there is, of course, no evidence to link toddlers and lego bricks with gender splits in the careers in professional science and neither will there be. It was making an intellectual leap of the highest and most tenuous order.

There is also no way of unravelling the effect on young girls of being constantly bombarded with toys and images which reward them for being pink and princessy when it comes to career choices. (This is the same society rewards the boys, via their toys for building, constructing, and engineering).

In the Deathmatch arena, how do you fancy Angelina Ballerina’s chances against Bob the Builder?

(I’ve talked about this already in PART1 of this blog.)

So what I would say to those in science who have influence, and have a voice, and have a voice that many people listen to and respect, is please, please give girls a chance. Once you’ve proved there isn’t a nurture element, then come at me with your lego bricks. (no pink ones, mind)

 

NB You’ll have noticed that I have deliberately not expanded on the specific science, experiments, credibility or lack thereof of the experiments alluded to here. That is because

a)    they were not specifically stated at the event in time, and

b)    because that’s for another blog post but if you are interested in some of the reasons why myths and sterotypes perpetuate gender discrimination in the face of overwhelming evidence, you might like to read this. 

 Girls Are... Boys Are... : Myths, Stereotypes & Gender Differences http://www.campbell-kibler.com/Stereo.pdf

 

SCIENCE - Men only? PART2

Last year after attending Sheffield DocFest, the annual UK filmmakers love in (or luvvie-in), I wrote this article Science - Men Only? PART 1.

Now, after a hiatus of several months, but inspired by this Guardian Article by BBC Science Commissioner Kim Shillinglaw, here is Part 2….

There is always a session at Docfest devoted to science, with many spin-off workshops and pitching rounds and so-forth. Last year's science session promised an illustrious panel including Kim Shillinglaw, representing the BBC, David Dugan (from Windfall Films, responsible for Inside Nature's Beast amongst other things) representing independent production companies, Professor Steve Jones, I presume, representing "science" and the delightful David Glover, specialist factual commissioner for Channel 4 chairing the event.

It was a fascinating session, not least for the number of times to the word "science" was studiously avoided. In fact in Channel 4's trailer tape, the word science was not used anywhere, if memory serves (did anyone else have Sarah Beeny's "Help My House is Falling Down" tagged as a science programme? Me neither.) 

Anyway, two major facts began to irk me during the session. One was the avoidance of the "S" word, and secondly the lack of female involvement in science programming. Give them their due, the BBC has been aware of this ever since I first worked there as a baby researcher back in the 1990's. Despite repeated campaigns and attempts to redress the balance, it is only now with rising stars such as Alice Roberts and Liz Bonnin that there is even the faintest glimmer of equality on the horizon.

My personal view is that you need good strong female role models doing science for kids to make a difference, and while CBEEBIES (for under fives) - has the tremendous Nina and the Neurones, in my opinion, there is precious little to inspire girls between 5-16 into science and engineering  on TV and that is a critical time for development of career aspirations.

Screen_shot_2011-05-04_at_14

So at the end of the session I asked why - and perhaps couldn't the broadcasters concentrate their efforts on commissing a programme that might do this?

What did they all say?

 

PART 3 coming soon!

 

 

 

It's true – there are too few women presenting science on TV | Kim Shillinglaw | Science | guardian.co.uk

It's not often you see not one but two physicists (Brian Cox and Jim Al-Khalili) popping up on Harry Hill's TV Burp, and it's even more unusual for one of them (Jim) to be wearing a wig while playing a Beatles track.

It's one more piece of evidence that science is enjoying a cultural renaissance, and that science presenters are shining on television as never before. Brian, Jim, Iain Stewart, Marcus du Sautoy ... I could go on. But the party-pooping question some people have posed, including Alom Shaha in a thought-provoking post last year on this blog, is where are all the FEMALE science presenters?

Over the years we've had some very strong women on science television – Kathy Sykes and Lesley Regan to name just two. But it seems fair to say they've been fewer in number and maybe also less high profile than the men. Across television and radio, few landmark science series are presented by women; female scientists have been at the helm of only a handful of BBC Horizon documentaries; when you tune into Radio 4's Material World as a casual listener, you don't always encounter female voices; not enough of our scientific interviewees, let alone presenters, are women. Why is this?

Working as the BBC's commissioner for science and natural history, I've talked to a lot of people about this over the past year. A few take issue with Alom's belief that "same sex role models are ... important" and feel we just go for the best (guy!) for the job. Others point out that there are fewer women than men working in science, certainly at the most senior levels: if this is the pool you're fishing in for your presenters, then it shouldn't come as a surprise that there are fewer women on screen.

I've heard it suggested that women scientists feel they need to be more focused on their careers, are less interested in showing the degree of "personality" that TV requires, that audiences regard them as "less expert", or that women scientists haven't commanded the same level of support for extracurricular work from their universities or the research councils as some of our male presenters.

There may be some uncomfortable truths here. But – as someone who's been making science programmes for a long time – I've got to confess that there could be another reason: perhaps we programme makers just haven't tried hard enough.

Finding (or becoming) a TV presenter is a strange business. It requires a peculiar cocktail of things to come together. Do they make you want to lean towards the telly? Are they good, but somehow unmemorable? Are they too similar to someone we're already working with? Is there something slightly dodgy about their eyes? Can they actually tell a story? Have we got a programme idea in our sights they'd be right for? What have they done already? Can they get the time off?

There's no one recipe: the precise mix of these ingredients varies all the time. In 20 years of programme making I've been amazed by natural talent – but I've also struggled. A compelling voice, a lot of curiosity, a natural instinct for the question in the viewer's mind, warmth, succinctness, that weird ability to walk and talk without looking like an idiot: you'd be surprised how rare these qualities are.

So finding the right people at the right time matched to the right idea is often a very sweaty business. Frankly, you're often so damn pleased to have got this delicate equilibrium even vaguely right, gender is the last thing on your mind. But I think Alom's right – it really matters, and while it isn't the BBC's responsibility alone, we have to recognise that we play a big part.

So over the next year I hope you'll start to notice a stronger female presence on your screens. New faces for us include Helen Czerski, a physicist (and bubbles expert) soon coming to BBC2 with a series about the science of weather, Gabrielle Walker with a film about Ice, and Gabriel Weston, author of the disturbing and beautiful Direct Red: A Surgeon's Story, who we hope will make a Horizon. Maggie Aderin Pocock, who has just battled through breastfeeding to make Do We Need the Moon for BBC2, will next turn her expertise and irreverence to What's the Point of Satellites?

They will be joining people like the brilliant Alice Roberts (back in September with a series on how our bodies tell the story of human evolution, as well as a special on mammoths and a programme on dinosaurs); Liz Bonnin going from strength to strength with the upcoming Animal Einsteins and Eygpt: What Lies Beneath, on top of Bang Goes the Theory and Stargazing Live; and others including Kate Humble, making a welcome return after leaving her Rough Science days behind to focus on natural history, and Laverne Antrobus.

And just in case the boys are starting to feel left out (that'd be the day!) rest assured there are some promising names emerging there too – people like Mark Miodownik, Kevin Fong and Adam Rutherford.

Male or female, the annoying truth is that it usually takes a long time for presenters to establish a rapport with the audience. Brian Cox had been broadcasting for years before he won the nation's hearts and minds with Wonders. Iain Stewart started as a contributor to Horizon, then graduated to presenting on BBC4 before bringing millions of delighted viewers to The Power of the Planet and How Earth Made Us. Alice Roberts worked her way through Coast and Don't Die Young before becoming one of the rare women so far to front a beautiful landmark series, The Incredible Human Journey, and a Horizon.

TV is an unforgiving business, and it's frustrating that there aren't more places where we can allow people to grow, or even try them out – it's one reason that science on BBC4 is so important to us, and also why it's so important to have an in-house science department.

I don't know which of the women we're working with will turn out to be OK, which good, and which brilliant, but the important thing is that we're trying to work with more.

Even today, science – not just on TV – can give off a pretty blokey whiff. The figures vary depending on who's doing the counting, but according to the UKRC only 9% of professors in science, technology, engineering and maths (Stem) subjects and 18% of senior lecturers in the UK are women. That's completely unacceptable.

Away from the higher echelons of academia there are some slightly more positive stirrings. The increase in younger scientists, both male and female, who are decent communicators – not just in labs and lecture halls, but blogging, tweeting, even doing comedy tours – is a big plus for us. There are more women climbing the ladder: around a third of Stem researchers and a quarter of lecturers are female. However lame the record to date, science is (slowly) changing.

Science on TV has to move with this trend, and as we get better at developing women presenters and interviewees, maybe TV can even encourage a bit of change itself. I welcome and look forward to your thoughts.

Kim Shillinglaw is the BBC's commissioning editor for science and natural history

This piece by BBC Science Commissioner Kim Shillinglaw reminded me of an article of mine from last year entitled Science - MEN ONLY?
I promised to write Part 2 - revealing all about a top scientist who implied that the reason there weren't many women in science was perhaps because [I paraphrase] they were biologically unsuited to it and perhaps [I paraphrase again] men were just better at it. So PART 2 coming up…..

Measles mortality graph 1900-1940 USA

Media_httpwwwiayorkco_fjcxw

Note the massive variations and spikes in disease away from the average numbers. This means that even when the disease was in decline, there were still regular outbreaks causing tens of thousands of deaths.

The graph shows deaths per 100,000 people. In the USA the population is was around 100 million in 1910 to 300million today.

In 1910 15 out of 100,000 deaths for a population of 100,000,000 would be 15 thousand individual deaths.

Improvements in sanitation, hospital and the emergence of antibiotics from 1935 meant that rates were constantly decreasing (although measles is a virus and does not respond to antibiotics directly, secondary bacterial infections such as peneumonia could be kept at bay).

No one disputes this downward trend, however measles did not go away, outbreaks kept occurring and thousands of people were still dying from it in the 1940s.

Also, rather importantly, this is the mortality rate only, and does not show the people who were left blind, deaf or otherwise brain-damaged and disabled because of the measles virus.

Science: Men Only? PART 1

Media_httpimgsxkcdcom_ajwxb

The BBC is currently running a science strand entitled "Manlab", featuring their current Bloke du Jour, James May. The tagline concerns teaching Britain's blokes the "vital skills for modern man" including how to build a bar, launch a rocket and defuse a bomb.

Yorkie bar used a "no girls allowed" campaign 8 years ago to sell chocolate. It alarmed some feminists. I thought it was funny. This, however, is the BBC, in 2010, suggesting that women and girls can't, won't or shouldn't do things like use power tools or fix cars. The patronising Clarksonesque "oh for goodness sake its just a bit of fun" defence really doesn't hold water anymore and here's why:

Women are already woefully under-represented in science** (from higher education to careers and also in the popular media, which reflects their under-representation in science careers). The BBC ought to be doing everything it can as part of their public service remit to ensure that women are better represented. I know that they generally work hard to provide young women and girls with role models in strong presenters, so why undo that with unsubtle branding that reinforces exactly the stereotypes we are trying to break down?

The problem is that the rot sets in in girls expectations of themselves in science, maths and engineering fields at an extremely young age. If you ask girls to take a maths test but ask them to tick a gender box first, they will perform less well than boys. Girls, it seems, do not learn that they are not as good as boys at maths and science (because evidence is quickly gathering pace showing that the only difference is societal, also here), but they do learn (often taught unwittingly by teachers and parents) that they are not "supposed" to be as good at these subjects as boys, and then perform accordingly because they are less confident.

Boots's own Christmas catalogue this year boasts among its "Top Ten Toys for Boys" things like racing cars and meccano, whereas the girls is mostly populated with cuddly creatures. (There was one creative endeavour for girls: a "make your own enchanted princess castle" *sigh*).

If young girls are exposed to subtle and low-level cues that constantly reinforce the idea that they are simply princesses, only worthy of being beautiful enough to win a prince (James May?!) who will look after them, and do everything "manly" (i.e. that requires thought/logic or maths), for her, then what progress have we made in fifty years?

Media_httpwwwtoysrusc_kjsqp

As it is, in most households, most women still do most of the domestic chores. The "girls" aisle at Toys R Us" is still stuffed with miniature prams, miniature washing machines, miniature irons and miniature cookers. Yes, there's a miniature version of every conceivable tortuous totem of domestic drudgery, just so we can ensure we limit our daughters horizons right there from toddler-hood.  If we still haven't modernised enough to be able to teach our kids that keeping house isn't women's work (and, as per the BBC and James May's Manlab, that powertools, fixing things and building things is strictly men's work) what hope is there of closing the gender divide in professional science and engineering?

 

And if you're interested in what top geneticist Professor Steve Jones had to say on the matter, read Part 2 (coming soon)

CLUE: I had to pick my jaw up off the floor.

 

 

 

 

**Gender and Science Briefing Notes from http://www.genderinscience.org/downloads/Briefing_Notes.pdf

 

1. Gendered Differences in Assessment & Recognition of Abilities & Work

Think of a scientist, think of a man. Studies on children’s perceptions of science and scientists demonstrate that the stereotypical image of science continues to be masculine. When asked to draw a scientist, children, both girls and boys, usually draw a man (Sjöberg, 2002).

Women have pursued science since historical records on science and technology have existed, as high priestesses and philosophers, as scholars in monasteries, in courts and in family observatories. It was the institutionalization of science and scientific training into science academies, learned societies, and universities, which led to the exclusion of women. This exclusion continued long into the 20th Century – for example, the University of Cambridge did not grant women degrees until 1947, the Royal Society, the world’s oldest scientific academy established in 1660, accepted its first female Fellows in 1945, and the French Academie des Sciences not

until 1979.

Scientific argumentation has frequently been used to legitimize the exclusion of women from scientific activities and to explain their continuing minority status (Rose, 1994; Schiebinger, 2001). However, no biological differences between men and women in performing science and mathematics have been found that can account for the low representation of women in academic and scientific research or leadership positions in these fields. Although most scientists and engineers believe that they are objective and intend to be fair, often unconscious gendered attitudes and stereotypes affect how they evaluate people, their work, and their potential. There is a substantial body of controlled experimental research and studies of real-life decision-making situations demonstrating that most people – both men and women – hold unintentional gender biases when assessing women’s and men’s abilities (National Academy of Sciences [NAS], 2007).

 

genSET Priority Support Areas

1. Remove gender stereotypes and gendered attitudes regarding assessment of female/male abilities and work

2. Make the research process more responsive to gender issues

3. Make science knowledge-making more gender sensitive

4. Remove unintentional biases, which create barriers to recruitment, advancement and retention of women, from institutional structures

5. Make the gender dimension part of the science excellence value system.

Convention of International Federation of University Women, 1922

THE MUM TEST 

I was out walking with my 4-year-old daughter. She picked up something off of the ground and started to put it in her mouth.. 
 I took the item away from her and I asked her not to do that. 
'Why?' my daughter asked. 
'Because it's been on the ground; you don't know where it's been, it's dirty,
And probably has germs,' I replied.
 
At this point, my daughter looked at me with total admiration and asked,
'Mum, how do you know all this stuff? You are so clever.'
 
I was thinking quickly and replied, 'All mums know this stuff.. It's on the Mum Test. You have to know it, or they don't let you be a Mum.' 
We walked along in silence for 2 or 3 minutes, but she was evidently pondering this new information. 
'Oh.....I get it!' she beamed, 'So if you don't pass the test you have to be the dad.' 
'Exactly,' I replied with a big smile on my face. 
  
  

 


Feminism

 

 

Mr Bottom and I were partaking in what you might call an "animated" discussion the other day, wherein he asserted his view that domestic cleaning was a process, like foraging for fruit and nuts, or looking after offspring, that had it roots hidden deep inside the complexities of human evolution. The role of the female primate (in the wild), he further espoused, was constant, low-intensity work which went on pretty much 24/7, whereas the role of the male primate was bursts of high-intensity work (hunting) and then extended periods of sitting on their arses playing playstation  rest.

 

Call me oversensitive, but in my opinion, what was implicit in that suggestion, was that if we females cast aside our 21st century feminist principles for a second, we would realise that our real call of nature lay not even barefoot at the kitchen sink, but actually under it, sitting in beside the polishes, the bleaches, the 101 different types of detergents which are all chemically almost identical, but marketed to us under 101 different names for 101 different uses, all of them residing under the sub-heading "domestic drudgery."

 

So my questions to Mr B were:

 

1) When? When? WHEN I ASK YOU!? Was looking after an 18 month toddler a low intensity pursuit?

2) When was the last time any sub-human primates were spotted dashing over the surfaces of a tree with a can of Mr Sheen and a chamois?, and

3) You do realise it's your turn to load the dishwasher, don't you?

 

Cleanliness, far from being next to Godliness (atheists/skeptics insert your own alternative here) we now know to be physically bad for us. Dirt is good. )See Strachan's Hygiene Hypothesis for why) It stimulates our immune system. 

 

(Sanitation, is a slightly different topic - bringing loos indoors, far from being a mark of civilisation is actually a bit YUK if you think about it. Poo can do real harm. (See various E. coli outbreaks for evidence) Bears shit in the woods for a reason. Woods are big.

 

But dust, dust is great  (as long as you're not allergic, which was only another reason for us not to live indoors in the first place)

 

That Mr Bottom is totally and entirely wrong in his assertion is simply not in question (this is my blog after all). I'll take the food gathering and child-rearing arguments (as long as we can agree that this was sub-human primates in the wild, and not necessarily applicable to human primates in domesticated settings) but the cleaning? Its unnatural, and possibly downright dangerous. Ladies! Put down the detergent. Step away from the Sheen. (but Gentlemen, if you really want to whizz around the loo with some Toilet Duck, that's acceptable).

 

 

 

This has been put here as a digital doorstop.

Principles behind the Agile Manifesto

We follow these principles:

Our highest priority is to satisfy the customer
through early and continuous delivery
of valuable software.

Welcome changing requirements, even late in
development. Agile processes harness change for
the customer's competitive advantage.

Deliver working software frequently, from a
couple of weeks to a couple of months, with a
preference to the shorter timescale.

Business people and developers must work
together daily throughout the project.

Build projects around motivated individuals.
Give them the environment and support they need,
and trust them to get the job done.

The most efficient and effective method of
conveying information to and within a development
team is face-to-face conversation.

Working software is the primary measure of progress.

Agile processes promote sustainable development.
The sponsors, developers, and users should be able
to maintain a constant pace indefinitely.

Continuous attention to technical excellence
and good design enhances agility.

Simplicity--the art of maximizing the amount
of work not done--is essential.

The best architectures, requirements, and designs
emerge from self-organizing teams.

At regular intervals, the team reflects on how
to become more effective, then tunes and adjusts
its behavior accordingly.